Post by Kantee on Sept 24, 2004 4:25:14 GMT
I think the puzzle works on almost all computers, There are 3 reasons why it may not work on your computer:
1. Your computer does not support the technology required by the JigZone site (the site where I took the program.) The jigsaw puzzle requires Java technology which is not supported by WebTV, Windows 3, or very old browsers.
2. Your computer supports the Java technology but it has been disabled. Java can be disabled from the browsers advanced options or by 'very high' security settings. If you are accessing the internet through a company network, your network administrator may have disabled Java for everybody.
3. Your computer is screwed up. It happens, personal computers are not as reliable as toasters yet. It could be that your browser is badly installed or another piece of software has modified some important settings.
If you got your browser as part of an internet access package (e.g. AOL, MSN), contact their support line for help in configuring their software.
Here's a few steps to make the puzzles work on your computer:
All modern browsers include Java support, however it can be "disabled" or not included with the "lite" version of a browser.
Windows XP
If you have just upgraded to Windows XP, see the mess Microsoft has created here: www.microsoft.com/java/xp.htm
The plug-in which will make the puzzle work on Windows XP can be downloaded here: java.sun.com/getjava/download.html
Windows3.1 and WebTV do not support the Java necessary to run the Puzzles.
The Puzzle will work best with Internet Explorer 6 or Netscape 7. You may experience difficulties with Netscape 4.
If the puzzle will not load, It is most likley a problem with the Java support. Test if your browser can load other Java applets by running this bubble simulation. If you don't see bubbles rising to the top of the page, your browser has a problem running Java.
Your computer can have a problem running Java for the following reasons:
Problem Solution
Your browser supports Java but it has been disabled by the browser's Security or Advanced options. Verify your browser's "internet options" to ensure that Java is not disabled.
You are accessing the internet within a corporation which has a strong firewall. Contact your network administrator for advice.
You installed the lite version of a browser which did not include the Java component. Download and install the Java component separately. For Microsoft browsers, information about Java can be found at www.microsoft.com/java
Your computer is screwed up. Contact a computer geek in your area.
If you need to upgrade your browser to make it compatible with puzzle. You may select from:
Microsoft Internet Explorer for Windows or Macintosh
Netscape Communicator for Windows or Macintosh
If you haven't tried both of these browsers, it is a good idea to compare them side by side. The downloads are free, and it gives you an opportunity to decide which one you like more.
Be sure to download a browser package which includes Java support. The "basic" package may not include Java.
If you have just upgraded your browser and now the puzzle does not work, it could be that you have installed the 'lite' version of the browser which does not include Java. In this case follow the instructions in your browsers help pages which explain how to download the Java component separately. For Microsoft browsers, information about Java can be found at www.microsoft.com/java
The puzzle crashes Microsoft Internet Explorer
Microsoft continually updates the Java module for Internet Explorer, you should download the latest version from www.microsoft.com/java
1. Your computer does not support the technology required by the JigZone site (the site where I took the program.) The jigsaw puzzle requires Java technology which is not supported by WebTV, Windows 3, or very old browsers.
2. Your computer supports the Java technology but it has been disabled. Java can be disabled from the browsers advanced options or by 'very high' security settings. If you are accessing the internet through a company network, your network administrator may have disabled Java for everybody.
3. Your computer is screwed up. It happens, personal computers are not as reliable as toasters yet. It could be that your browser is badly installed or another piece of software has modified some important settings.
If you got your browser as part of an internet access package (e.g. AOL, MSN), contact their support line for help in configuring their software.
Here's a few steps to make the puzzles work on your computer:
All modern browsers include Java support, however it can be "disabled" or not included with the "lite" version of a browser.
Windows XP
If you have just upgraded to Windows XP, see the mess Microsoft has created here: www.microsoft.com/java/xp.htm
The plug-in which will make the puzzle work on Windows XP can be downloaded here: java.sun.com/getjava/download.html
Windows3.1 and WebTV do not support the Java necessary to run the Puzzles.
The Puzzle will work best with Internet Explorer 6 or Netscape 7. You may experience difficulties with Netscape 4.
If the puzzle will not load, It is most likley a problem with the Java support. Test if your browser can load other Java applets by running this bubble simulation. If you don't see bubbles rising to the top of the page, your browser has a problem running Java.
Your computer can have a problem running Java for the following reasons:
Problem Solution
Your browser supports Java but it has been disabled by the browser's Security or Advanced options. Verify your browser's "internet options" to ensure that Java is not disabled.
You are accessing the internet within a corporation which has a strong firewall. Contact your network administrator for advice.
You installed the lite version of a browser which did not include the Java component. Download and install the Java component separately. For Microsoft browsers, information about Java can be found at www.microsoft.com/java
Your computer is screwed up. Contact a computer geek in your area.
If you need to upgrade your browser to make it compatible with puzzle. You may select from:
Microsoft Internet Explorer for Windows or Macintosh
Netscape Communicator for Windows or Macintosh
If you haven't tried both of these browsers, it is a good idea to compare them side by side. The downloads are free, and it gives you an opportunity to decide which one you like more.
Be sure to download a browser package which includes Java support. The "basic" package may not include Java.
If you have just upgraded your browser and now the puzzle does not work, it could be that you have installed the 'lite' version of the browser which does not include Java. In this case follow the instructions in your browsers help pages which explain how to download the Java component separately. For Microsoft browsers, information about Java can be found at www.microsoft.com/java
The puzzle crashes Microsoft Internet Explorer
Microsoft continually updates the Java module for Internet Explorer, you should download the latest version from www.microsoft.com/java
